Your primary resource for Sustainable & Responsible Tourism in Ireland

CRU publishes results of Energy Consumer Survey

 

The Commission for Regulation of Utilities (CRU) has published the results of a consumer survey targeted at measuring consumer engagement, experience and attitudes in the residential and SME electricity and gas markets in Ireland.The purpose of the survey is to provide additional consumer-based insights to the market monitoring activities of the CRU, to contribute to consumer protection polices and codes of practice for energy suppliers and to further empower customers in the competitive energy market.

The survey, which was conducted jointly by Amárach Research and Insight Statistical Consulting, has been carried out annually since 2011.

The 2017 results confirm some continuing trends evident from previous years and support additional research that the CRU has commissioned to identify ways to help customers to compare energy offers.

To read the press release - Click Here

To read the 2017 Consumer Survey - Click Here