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INTERCONTINENTAL HOTEL GROUP – SUSTAINABILITY

An Interview with IHG?s Chief Executive Officer KEITH BARR with Wayfarer?s Editor-in-Chief, JAMES WILKINSON. ? Selected Extract  11/10/2019  https://wayfarer.travel/

 

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Sustainability rules: IHG has axed single use bathroom amenities in favour of larger, refillable bottles

 

 

 

Ketih BarrIHG is taking sustainability to a new level at present through the banning of single-use bathroom amenities. Tell us about that initiative.

We announced at the end of July that our entire estate of nearly 856,000 guest rooms across more than 5,700 hotels will be switching to bulk-size bathroom amenities. I?ve been really happy with the huge amount of positive feedback we?ve had from customers and colleagues around this ? it was one of those things that I?d spoken to the team about and just wanted to get done. So, we were excited to be the first in our industry to announce it and we?re aiming to get there during 2021.

It?s a big step in the right direction and it?ll allow us to significantly reduce our waste footprint and environmental impact as we make the change ? we worked out it?ll eliminate an average of 200 million bathroom miniatures in use across its entire hotel estate every year. It?s more important than ever that companies challenge themselves to operate responsibly ? we know it?s what our guests, owners, colleagues, investors and suppliers rightly expect ? and we?ll continue to explore ways to make a positive difference to the environment and our local communities.